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How vpfree Handles Your Personal Information

Your account data stays under your control — we collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your information secure.

PayPal & Venmo payment data protectedAccount info never sold to third partiesState-by-state eligibility respectedData deletion requests honoredEncrypted account storage
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vpfree How vpfree Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply encryption to data in transit and at rest. Cookies on our site handle session continuity — so if you log in from Philadelphia on your phone and switch to a desktop browser later, your session picks up cleanly. You can manage cookie preferences through your browser settings at any time. Data we no longer need to operate your account is deleted on a rolling retention schedule consistent with state law requirements. Identity verification documents are held only as long as required for compliance purposes, then removed.

Encrypted Storage

Account data, payment references, and session tokens are encrypted both in transit and at rest. We do not store plain-text wallet credentials for PayPal, Venmo, or Play+.

Cookie Controls

Session cookies keep your account active across phone and desktop. You can adjust or block non-essential cookies through your browser settings without losing your account access.

Retention Schedule

We hold your data only as long as your account is active or as required by applicable state law. Once retention periods pass, records are deleted from our systems on a scheduled basis.

Third-Party Limits

Payment processors and identity verification partners receive only the data they need to complete their specific task. No outside marketing company receives your account or payment data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold, ask us to delete your account information, or flag a concern about how your data was handled, our support team can walk you through each step. You can reach us by live chat inside your account, by email at the address shown in your account settings, or through the in-app message thread on mobile. We aim to respond to data requests within the timeframe required by applicable state privacy law.

Team online

Live Chat

Open live chat from inside your account on mobile or desktop. Our team can pull up your data record and walk you through any privacy request during chat hours.

Email Support

Send your privacy request to the email address listed in your account settings. Include your registered email so we can verify your identity before acting on any request.

In-App Message

Use the message thread in the mobile app to submit a data access or deletion request. Replies arrive in the same thread so nothing gets lost across different channels.

Common Questions About Your Privacy at vpfree

Here are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not covered here, our support team can address it directly through live chat or email.

We store your name, email, state of residence, device session data, and payment reference tokens for PayPal, Venmo, or Play+. We do not store full wallet credentials or unnecessary personal details.

Yes. Submit a data access request through live chat or the email address in your account settings. We verify your identity first, then provide a summary of the data we hold on your account.

Send a deletion request via live chat or email support. Once we verify it is you, we remove your account data on a schedule consistent with state law. Some records required for compliance are held until their legal retention period ends.

We share only the token reference needed to process your transaction with the relevant payment provider. We do not pass your full PayPal or Venmo credentials to any third party, including marketing companies.

Session cookies keep your login active as you move between mobile and desktop. You can block or clear non-essential cookies through your browser settings; your account access is not affected by doing so.

This policy covers your account wherever vpfree is available to you under local law. Access and eligibility depend on your state. State-specific privacy rights — such as those under California law — apply where applicable.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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